Best Bradford White in Phoenix AZ

Long story short: I ALMOST got ripped off. Through the marvel of google and you tube we self-diagnosed that we needed either a new a/c capacitor or a new fan motor, or both on one of our 2 units. I called George Brazil because my mom recommended them, but they would do absolutely no price quoting over the phone.....none. They insisted someone has to come out. So a tech came out, attached a device to detect whether the parts I indicated were bad. It took 10 SECONDS to confirm new fan motor (and subsequently capacitor) are needed (so my self-diagnosis was correct). It would be a 45 minute max job. They quoted over $900 with some warranty plan.....750 - 850 with out it. I am not even sure what the real quote was because the tech went back and forth and got his specials confused. I went inside, looked up that the part costs around $100, and the additional part like $10-20 more. I asked why the 45 minute job would be that much money. He claimed something about overhead and trucks and insurance, etc. I told him I could not justify paying that much for the repair. He then charged me $89.95 for his unreasonable quote..... how is this ok when I asked for a phone quote, not a live person? I was livid. My parents are no longer customers, and neither are any of our family members now. Oh, and I love sharing my experiences and educating others on social media so all of my friends and neighbors can learn from my mistakes, so I am spreading the word far and wide.I then called a friend to tell them about it. Got the name of their a/c person. It was a $340 job that he completed in 30 minutes.I will never EVER even CONSIDER wasting my time with these large companies again. If I have to pay that much for every single repair on everything, I will no longer be able to afford to live in a house....plain and simple. I feel like I was robbed of MY time and $90 by George Brazil. And it could have been much worse.