Best Bath Addition in Phoenix AZ

Great service!

I can't say enough

good things about this company especially Alex and John! I had massive flooding from my guest bathroom and Hero Home Services were at my house in 30 minutes. Not only did they repair the toilet but they got another company out to my house within 30 minutes to start cleaning up all the water. I was so panicked with seeing all the water that I don't know what I would have done without Alex and John there to walk me through with their expertise. I will not use anyone else but them going forward and highly recommend !! Thank you Alex and John as well as the the awesome customer service rep Jannett who took our initial call and dispatched them out so fast! Customer Service , professionalism and expertise at its best ! Thank you all again !

Good business is hard to come by these days unfortunately. Pete and Roy were very straightforward and trustworthy. He took his time to explain everything including when we encountered additional problems. He showed up on short notice and fixed my leak and gave advice to address with insurance and also some preventative maintenance. I will definitely work with him again in the future. Problems are never fun especially from inconvenience and costs, however, its businesses like this that soften the blow. Highly recommended.

I am not sure I can express in words how wonderful the experience and quality of work Craig on-site and Andrew in coordinating in operations . We installed an eco water treatment system, Kitchen water filtration system, and a routine repair on a bathroom sink. It was greeted promptly, with a quick visit to the house, an outline of options. Craig listened to what I said, researched something I had heard of, and produced it within a week even in the midst of COVID. While onsite on that project, he noticed an existing issue and potential problems developing with my water heater. No urgency on it just fact and possible issues. Again, my options were outlined in discussion as well as on the contract. We ended up purchasing an instant hot water heater system that has completely solved all of our water problems (running the water for 10 mins before it gets warm). All paperwork was completed electronically so quickly and easily. Then as a complete surprise, they sent me an Amazon gift card with a nice note of thanks! Who does that these days? You will NOT be sorry. You do not have to have a large project or the most expensive. Call them, what are you waiting for? Now to know they do electrical and remodeling work - wow! I'm in.