Best Unit Fix in Philadelphia PA

Our AC unit kept freezing over and we needed someone to service it for us. After one company no called no showed we reached out to Bill Frusco. They originally gave us a 2 hour timeslot from 1-3 on a Saturday that a technician would come out to look at our unit. As it got closer to 3 I called and they told me the tech was running behind and they wouldn't be able to get here until closer to 4:30. We decided to reschedule as we had things we needed to do. They gave us another 2 hour time slot on Monday from 2-4. Same thing. 4pm approaches and no one has shown up. I called and again the technician is running behind. I just sat here for 2 hours waiting and no one could be bothered to call me to tell me they were running behind AGAIN. We gave this company two chances to redeem themselves and to our disappointment they couldn't communicate with us to let us know what was going on. I find it extremely unprofessional and other customers should be aware of their lack of communication. I'm not one to typically leave reviews about a company but, I felt this situation warranted it. It's not hard to pick up a phone to tell a customer that they are running behind.

Great service and best price in town .