Best Radiant Heat Repair in Philadelphia PA

Best Plumber in East Falls! I needed a new water heater since the existing one was about 12 years old and making noises. I asked my neighbors for plumber recommendations, and they all recommended East Falls Plumbing. I was able to set up an appointment very soon after I contacted them. The plumber Kevin arrived on time, the installation went smoothly, and Bill the owner also stopped by to make sure everything looked good. The price was very reasonable and they did a great job! I definitely recommend East Falls Plumbing!

Danny and Brendan did a very professional job. They arrived on time, explained what work they were going to perform and made sure the system was working as it should and completely cleaned up before they left.I’m very satisfiedGreat job

Awesome and easy experience. The service man showed up on time and was friendly. They job was finished quickly too. Should I have later plumbing needs, I’ll certainly use Garry.

My oven igniter failed and I called to have it replaced. Within 48 hours, I had a brand new igniter installed in my oven and we were on our way. I thought the cost was reasonable as well. Would definitely call them for service again. Thank you.

John is terrific. In great demand, but well worth the wait. Personal and friendly service

I first contacted these guys more than a month ago after a recommendation from a neighbor who had them install a pump.They initially came out in two days and told me the shower head needed to be replaced. I bought several that weekend, tried them all, and the issue did not go away. Called these guys all first thing the next week to tell them.The technician came out again a couple days later and took photos. He told me the cartridge usually takes just one or two days.Nobody called me for several days. So I called them again. The woman I spoke to said they must not have heard back from the supplier but they would contact me as soon as they did.Another week went by and still no phone call from the plumber. So I had to call them back again. This time I was told the photos the technician took were not clear. I immediately walked downstairs, took several photos, emailed them, and asked for confirmation they were okay.Another week went by. Again nobody responded. So I called and left a detailed urgent message with their answering service.The owner and namesake emailed me the next day early in the morning asking if he could come by. I replied within ten minutes despite being before 5am out West where I was traveling, explaining that would not work and asking if they revived the part. Nobody responded.So after 5 days I contacted them again. The woman I spoke to had the owner call me while I was on the line. Joseph explained this is is not how he does business and asked if he could come by today at 6:00am. I asked about a later time and he offered 6:30. Seeing he wouldn’t go much later, and given he seemed apologetic, I reluctantly agreed. We confirmed the 6:30 visit.Joseph also explained the supply house told them were two cartridges, they didn’t know which, and he would show me all the communication. He mentioned they wouldn’t charge me a service fee for the instal - only for the part. It was odd he didn’t tell me the price but I didn’t think anything of it at the time. Another odd thing was that I asked several times how long it would take to get the part and install it if we agreed though Joseph did not give me any answer.So this morning I awoke at 5:00 and was on my stoep from 6:25-7:05. Nobody came by.When I emailed to inquire and express my bewilderment, Joseph responded saying he called me this morning and left a voicemail. My phone has so not disturb on before 8am for obvious reasons so I did not see. I checked and did in fact have a voicemail - but it just asked me to call back. And it’s a moot point because we confirmed the 630 time. Backed by the word of the owner and namesake.I responded to his reply not even fifteen minutes later simply asking for the price of the part. This time Joseph did not respond.After more than a month, the office staff has now not responded at all a few times, responded extremely slowly others, and lied. Now the owner and namesake did not show up.And they haven’t even told me the price for the cartridge now that they heard back from the supply house. While I didn’t know why before, I do now. Just look at other google reviews.Don’t waste your time.

I used this company to unclog a clogged washer drain.Mike was the technician who helped me. He was respectful, professional and skillful. He gets 10 stars!The reason I am giving 3 ⭐️ is the very unprofessional and disrespectful customer service. They were supposed to show up at 9:00AM. No one showed up until 1:00 PM. No one contacted me about the delay. I was waiting for 4 hours. I called the office around 11:00 AM and was told by the receptionist lady that I should expect them soon! I called again at 12:20. This time she was rude, screaming on the phone, calling me selfish and “too much” because how I thought I was more important than people who had a plumbing emergency!!!! I was like…lady my appointment was at 9:00 AM?!! She screamed for 3-4 minutes! One of the worst customer services that I had dealt with! My feedback to the owner is that she will bring down your business! No one will and should tolerate dealing with a rude receptionist like her!