Best More Lighting in Philadelphia PA

I wish I could give ZERO stars. On 1/8/20 I made the unfortunate decision to contact Edwards Hughes & Son Inc as my heat wasn't working. I needed someone asap as it was too cold for my elderly grandmother & they were the only company that could come out asap.I used them about 10 months ago to replace a leaking hot water heater. I also requested the heater be serviced. That night there was leaking from plumbing associated with the hot water heater. The boiler, which was supposed to be cleaned/serviced, was no longer turning on and remained covered in dust/dirt. When I called a person was sent out who agreed the boiler hadn't been serviced. He apologized & made arrangements for the heater person to come out the following day. He also made repairs to piping, what exactly I'm not sure. The heater was serviced the following day.Back to 1/28/20. A service person came out for lack of heat. He reported there was a backup light switch that someone must have turned off which was why the heat wasn't on/working. I was charged the $125 service fee. Later that day the house got warmer, but the temp did not go above 69 degrees. I called back to inform them of this and was told they could send someone out the following day. On 1/29/20 a service person returned and informed my grandmother there was something wrong with the pipes/vents. I called the co. to request a call to explain the issue. 1/30/20 I received a call, was told there was a problem with air vents not opening which he was able to open and an issue with a device that controls how much air may get in the piping so he bled pipes. He quoted a 2000 to replace pipes, but said if that didn't work a new heater would be 4700. I received a bill in the mail for 145. Today my hot water heater is leaking through the floor into the closet. I called, received a return call and stated my hot water heater was now leaking and this could lead to a lawsuit. I believe it was the owner who talked over me, did not listen and hung up on me. I have already called another plumber to come out. AVOID!!

In June 2018, I hired Tim to redo my kitchen and basement. His work was outstanding! Tim offered great suggestions, was very professional and kept the work areas very clean. Im extremely happy and highly recommend his service to the community.