Best Circuit Breaker Replacement in Philadelphia PA

For a water heater repair, we were provided with the rough time slot of between 1 and 5 PM. The technician arrived at 10:15 PM. They took a look at the water heater and said they have just the right guy to help us with the fix. Just the right guy arrived next day and as soon as he looked at the water heater, he told us that they don't fix tankless water heaters. The website says that they do.They should understand the implication of their mismanagement and miscommunication on the customers. We need hot water and would have planned an alternate repair plan if they had communicated clearly through the numerous instances they had to let us know that they can't/won't help us. Also, arriving 5 hours later than the scheduled time?!?

Scott was amazing! He was here quickly and helped to take care of the large clog in our main sewer line. He was kind and courteous. He had nothing but respect for me and my property. My experience with the supervisor who called to check on me and the dispatcher who took my emergency call were also wonderful. I’m grateful for their prompt help. Thank you so much!