Best A C Condenser in Philadelphia PA

I’ve used Bill Frusco many times in the past for over 5 years & also recommended others to their company. The last person I recommended to them said they did not like their customer service. I never had a problem with them in the past but now I see why they said that after my last experience with them.I called them to come out to give me an estimate for 3 separate projects that needed to be done. Before the plumber left I told him that I needed 3 separate quotes and not just one big quote. 4-5 days later I received one big quote for all 3 projects. I sent an email and called to ask what the break down in price was because I was planning on getting the two smaller projects done at once and schedule the third project for a later date. I was told they would give me a call back - I never received a call back. I followed up every 3-5 days for two weeks after never receiving a call back - all I wanted was the break down for the quote to see what I wanted to get done first and when. I called for the last time before I was going to reach out to another plumber because they weren’t being responsive. I finally received a voicemail the next morning saying “we are not interested in doing the work and advise you call another plumber.” She doesn’t say why so I spoke to the receptionist who left me the voicemail, she said they were busy right now with AC’s. It didn’t sound like she was being honest at all because all I wanted was a quote & I didn’t even try to schedule a date yet for the work so I’m unsure why that was an excuse to not tell me the separate prices. I asked if I could get the correct quotes still to get it done after the summer was over to see what she would say & she said they can’t do that. I’m unsure why they even came out at all to look at the projects if they were too busy with AC’s to give out quotes. I was extremely patient with them every time I spoke to someone from their company so I was very confused after I received that voicemail and the way the conversation went when I asked her about getting the work done at a later date. After all of this, I’m disappointed I did not even receive a simple apology after waiting two weeks for a question to be answered and then told they don’t want to do the work.