Best Rental Services in Omaha NE
Plumber
If I could give this place 0 stars I would. Please be cautious when using this company as they will take (A LOT OF) your money without fixing any of your problems.
The first problem arose when I initially called to schedule a technician to come to my home. The secretary was kind but she told me she didn't have the schedule in front of her and that she would give me a call back the next morning. I NEVER received the phone call so I called back myself, I was scheduled for the next day between 12-4. I received a phone call from the technician the day he was supposed to come around 3pm. He told me that he would have to charge me over time if he arrived at 4 as this would be after working hours. I told him I would just elect for the next morning to avoid additional costs, and what's one more day without hot water.
Well, the technician was unprofessional as he not only showed up an hour late, but he charged me for that hour in which he was looking for a part that he couldn't find. When he finally arrived at my house, he sat in his work vehicle on a personal call (he told me it was a personal call) for at least 10 minutes (time I was paying for). He then proceeded to replace a thermal coupling (something I could have easily picked up down the street) and left. LOW AND BEHOLD, still no hot water.
I am an understanding person but this is where it sent me over the edge, I called back to obviously have someone come back to FIX THE PROBLEM THAT I PAID FOR. The secretary told me that she would call me back tomorrow for 4 straight days. Four days, they purposefully put me off for what? Finally, when I begged to be put on the schedule 3 days out, they told me that they can't get me in until the following Monday. That would mean they didn't come back to fix the problem 10 days AFTER I paid them to fix it the first time....
This place will ROB YOU AND NOT FIX YOUR PROBLEMS AND THEN PUT YOU OFF SO THAT THEY DON'T HAVE TO COME BACK.
The first problem arose when I initially called to schedule a technician to come to my home. The secretary was kind but she told me she didn't have the schedule in front of her and that she would give me a call back the next morning. I NEVER received the phone call so I called back myself, I was scheduled for the next day between 12-4. I received a phone call from the technician the day he was supposed to come around 3pm. He told me that he would have to charge me over time if he arrived at 4 as this would be after working hours. I told him I would just elect for the next morning to avoid additional costs, and what's one more day without hot water.
Well, the technician was unprofessional as he not only showed up an hour late, but he charged me for that hour in which he was looking for a part that he couldn't find. When he finally arrived at my house, he sat in his work vehicle on a personal call (he told me it was a personal call) for at least 10 minutes (time I was paying for). He then proceeded to replace a thermal coupling (something I could have easily picked up down the street) and left. LOW AND BEHOLD, still no hot water.
I am an understanding person but this is where it sent me over the edge, I called back to obviously have someone come back to FIX THE PROBLEM THAT I PAID FOR. The secretary told me that she would call me back tomorrow for 4 straight days. Four days, they purposefully put me off for what? Finally, when I begged to be put on the schedule 3 days out, they told me that they can't get me in until the following Monday. That would mean they didn't come back to fix the problem 10 days AFTER I paid them to fix it the first time....
This place will ROB YOU AND NOT FIX YOUR PROBLEMS AND THEN PUT YOU OFF SO THAT THEY DON'T HAVE TO COME BACK.
Omaha, NE
Plumber
Seems like they have a history of bad drivers. Just watched one employee drive 100+ mph down I80 weaving in and out of traffic. Driving on the shoulder and tailgating multiple vehicles. If there employees are a testament to their service I would strongly recommend any other company. Putting peoples lives at risk is a major concern and from what I’ve seen this is a recurring problem with this company and it’s drivers. Be careful out there if you see them on the road they have no regard from human life.
8425 Wirt St, Omaha, NE 68134