Best Water Heater Options in Oklahoma City OK

VIP plumbing was very quick and responsive, and prices were fair. Zac kept me informed the whole time. I would use them again!

Courteous, prompt, and very reasonably-priced service. Joe was great and I would highly recommend. I appreciate the quality of his work and the willingness to review the job. Very happy to have found him!

Affordable plumbing company. Would definitely hire them again!

We had a new AC/Heater put in last year through Triple Play. This year we made sure that we contacted them to do our AC Tune Up as recommended. I contacted them via their text message option and asked how much an AC Tune up would cost. When they responded they told me $129.00. That is exactly what I expected to pay as that is what was quoted to me. We scheduled the service and on the day of the service, we were told near the end of the service that the total had come to around $260. I was furious. I do not like to be caught off guard and not given full information. The person who scheduled my service and who quoted me for the AC tune up could have said The AC Tune Up is $129, and in addition to that you will be charged a Service fee of $129. When I explained to our technician that I was unhappy and that I was misled with the quote, he simply said I'm sorry, I understand and HE AGREED that it was misleading. I am extremely disappointed in your sales tactics as a company who claim that you are a Trusted HVAC and Plumbing Company in Oklahoma, and you deliver budget-friendly and expert services that you can trust. I do not trust you at all when you cant even be informative during scheduling a service about the exact charges that will be expected of your customer to pay. I did end up paying the $250 member charge and not because I look forward to working with you for the next year, but because that was the cheaper way to pay the bill today. After a year I will be looking for an honest company who gives full disclosure on thier charges. I just hope that your work performed is not as untrustworthy as your front office is. You did not make this right and therefore I do intend to inform my friends and family of this incident because I do not want them to have the same expierence as I did today when you do not have funds to just give away.

Update: The General Manager Kevin, called my husband within 30 minutes of me leaving this review and did address and fix my complaint. I do appreciate them doing the right thing.