Best Lighting Solutions in Oklahoma City OK
From inception to finish, the process of diagnosing and resolving our issues with our A/C unit was only above average. However, we did receive a few error messages on our thermostat once the work was finished, which left us a little disturbed and disappointed. After we brought these issues to the attention of another technician, he then sent yet another technician out to cross-check every component to reassure us everything was working properly.Unfortunately, it took 3 other expert technicians to fully resolve any loose ends within the process. After the last expert technician came by, he determined that the two other technicians had inadvertently pinched wires in our newly replaced motherboard. Thankfully, Drabek & Hill didn't charge us for something that was to no fault of our own.After three months of having our A/C fixed, we received the same error message again when we turned our heat on for the first time this year. When we initially scheduled a diagnosis the service charge was $75, yet when they dropped-by to check on the same error message 3 months later, the service charge increased to $89. While their customer service and operation is professional, I'm not sure I would trust them to service my units in the future because of the unintentional oversight.3/1/20 Update: Same error message continues to show on our thermostat. After multiple visits and multiple charges to supposedly fix our issue, nothing was done. This was a complete waste of my time and hard-earned money. Rating changed to 1-star.
www.drabekandhill.com
3737 NW 36th St, Oklahoma City, OK 73112