Best Frequent Clogs in Oklahoma City OK

I had previously rated this company fairly high because they are responsive, but unfortunately they have gone down hill since I last used them. I notified the reception that I was calling for a tennant of ours and that we wanted to have a quote for the repair. I was told that they would come to review for free and that they would provide a quoteand I would have 30 days to make a decision to use the repair. That no repair would be made without my approval - and that they would need to contact me for said authorization.

Instead, the owner came, worked on the project without asking anyone for authorization and then demanded the tennant to pay them or they would not leave the property. This is borderline scam. They did business without approval. Fortunately the tennant was able to get a hold of me so I could make the payment - but this was a hard situtaion to put someone in.

I then filed a complaint with the company, and was told via message from the owner that 'they judged me before I even got there.' Which is an odd statement to make since there is no way they would have met him before he got there and just shows the unprofessional level to blame someone else when they did repairs that were not approved. I have not had any follow up from the owner to address my complaint and I feel that they are likely satisified with continuing their scam of 'free' esitmate.

Avoid them at all cost.