Best Electrical Repairs And Maintenance in Oklahoma City OK

Customer service was great I was in need of service and they got a service tech out to me in less than an hour after my call.

Excellent customer service. Ruckers mechanical provides a lost art. Real customer services as well as excellent installation. I will recommend them to all my family and friends. Thank them again for their quality serve. A special thanks to Mr. Sean Rucker for his concern and excellent customer service!!

Ok

Let me start by saying that this company is very professional and my experience interacting with employees was pleasant, but that was not the issue. The company replaced an outside faucet last fall (correctly I assumed). I did not use the faucet until January. When I turned the faucet on it had limited pressure and then water started leaking from my brick work- obvious signs of a busted pipe. When I contacted the plumber, I was told & it was explained to me with visuals that the pipe froze because of a hard freeze. This appears to be honest & direct reasoning. However, I have lived in the house for 18 years with absolutely no pipes bursting despite numerous hard freezes. I find it more than ironic that my first pipe burst in nearly 20 years occurred right after I had work done. More than ironic? I think not. When I brought this to the company’s attention they claimed no responsibility. Again, in a professional manner & with additional visuals to explain how they are not at fault. The resulting damage costs were over $4000 to repair, reinstallation, abatement , & remodeling (thanks for the slight discount on the reinstallation though). My homeowners insurance covered some, but not entirely- leaving me with a huge expense. I say all this to advise customers to ask LOTS of questions prior to repairs that include liability issues. I do not require a rebuttal from the company, but I believe this issue needs to be known for someone considering using this company.

The technician was polite and on time, he went out of his way to make sure our condensor was clean and cooling properly