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James B. was so nice and helpful!

This plumbing company gives bad service, I don't recommend this company to come out , they were sent out to fix 2 areas yes they fixed our plumbing in the shower but the father father & son did not try to attemp to fix the kitchen faucet, all jerry and his son do is look at it 30 seconds and determined that they will send a request to have it replaced, if they have tried I would have been happy because it does look like it's fixable, but he immediately determined that it should be replaced. Of course our home warranty declined, what I'm upset about is jerry & his son
should have tried, but they did not and we have them on camera that proves it only took them 30 seconds.
they were out here on a Friday and yes they submitted the status and I know it would have been on a Monday that it's actually sent to the company, days have gone by and it's now Thursday I contacted our warranty to get the answer, why did not Catania & Son didn't contact me immediately, we would have accepted the fact that we need to replace it on our own.

I will never use their service again, there are much better companies out there.

Again they have bad service , they did not update us of our status, I had to find out by the warranty company. It's all about customer service unfortunately that is what they
Lack of. They have Poor service

Prime Plumbing installed 45’ of new underground 1 1/2” P.E gas pipe from existing meter to our new pool heater. Jorge & Roman were on time, worked very diligent & answered all of my questions. Vania is a great project manager through scheduling city inspectors, emailing the permits and she has amazing follow up. Prime Plumbing is highly recommended and they beat out the competition on price by 20%!! I will definitely use Prime Plumbing again!! Thanks again!

Good ,fast,friendly,professional people!

Impact was great to work with. I had a small plumbing emergency that they were able to fit me in their schedule and get it fixed quickly. Because they were so great to work with I set them up to come out and change my water softener at a later date. They did a great job getting it done quickly and professionally. I have been using it for 6 months now and have had no problems. I will definitely continue using Impact for any plumbing needs.

The two men were very knowledgeable and professional. Tyler explained exactly what needed to be done and the cost of everything. I would definitely use them again, as well as let my friends know about HIPS Plumbing.

Unbelievably bad company with which to conduct business! My unit and my neighbors both have the same plumbing problem, so the HOA scheduled an appointment with this business. I waited for the plumber all day for around 5 hours, but he never showed up. The office phoned me the next morning and stated, He was there, and service was done. Who has come here? What exactly did he do? Our main sewer pipe is still backed up! I simply cannot BELIEVE how they conduct business with customers! (Our property has around 270 units, so I'm sure they blew a large commercial opportunity!)

UPDATE: The project manager confirmed that the plumber went to the wrong units and the wrong building the next day.
Following that, on 11/17/2022, I received a violation notice from our HOA stating that I had phoned the service but there was no water backup in my unit that the vendor's invoice says. The $206 service calling fee is my responsibility.
This happened totally unfairly to me because this company/plumber went to the incorrect building and submitted a fake report. I've been owning places for a long time, but this company is the most difficult to work with.

UPDATE: I will not react to you directly; instead, I will respond to you here.
First, the plumber must confess that he went to the WRONG units/building, as certified by the HOA's project manager. The issue here is with the compliance manager who issued the violation notice and penalized me $206 as a service call charge. Until our main sewer line was repaired, my unit had the backup.

This is what the HOA says
RESIEDNT CALLED OVER AN ALLEGED BUILDING BACK–UP OCCURRING IN BUILDING, HOWEVER, NO BACK–
UP WAS FOUND. HOMEOWNER IS RESPONSIBLE FOR $206.00 SERVICE CALL CHARGE. ( she made spelling miss a lot every time when she responded)

I understand that you wish to charge the fee to the HOA, despite the fact that your employees went to the WRONG units, but it is not my obligation to pay.
Either of you (the plumber or the person who handed me the violation notice) must be truthful and precise about what transpired that day.

I have no motive or intention of calling a plumber if there are no backups in my unit, to begin with.

Very fair plumbing prices. They came out and repaired a leak in one of my rentals. They were quick and professional. I will use again. Thanks.