Best Whole House Water Softener in North Las Vegas NV

James B. was so nice and helpful!

Wow, this plumbing company is amazing. They deserve more than a “5” star rating. I made an appointment and Helen was one of the friendliest persons I have ever talked to over the phone. After asking what services I needed she provided me with the initial costs for the required tasks. I appreciated her professionalism and valued knowing what to expect. Jerry, the owner of the company, came on time at the scheduled appointment date and is very responsive. He is an extremely experienced plumber and completed the work with competence and proficiency. I highly recommend this company to anybody that requires plumbing services.

Exceptional service & extremely professional. I’ve had a difficult time finding a reliable plumber in my area & Prime Plumbing rescued me! I highly recommend this company for all of your plumbing needs.

Please think twice before you use this business.

This is my nightmare. Back in June I called for service for our master bathroom handheld shower handle that came off. The new scheduled date is June 7, and no one showed up. When I called naturally, they had an excuse and we scheduled again for June 8. One of the guys came out and stated they must order the part. Kohler is 70 days out and the part would cost $170. On August 30, I called to find out the status of my part. They will call me back in 10 minutes. No call back. I called on September 1 and the excuse was they were waiting for a call back from Ferguson. They were going there in the afternoon and will check. Never heard back so I called on September 10 and another excuse. He states, no one called you, I am not in the office, but I will have the office call you and schedule a time. September 14, still no call, so I called, and now scheduled for September 20. No show on September 20. I called and he stated that one of their vehicles was vandalized and as soon as the police show up, he will be there. He never showed up. Now they are not answer when I call. So, I called another number and spoke to the owner and explained my experience. He then scheduled me for September 23. Finally, they came out and replaced the part. One hour after he departed, I go into the bathroom and the shower head is dripping water. It looks like he took the good handle from the shower head and placed it on the handheld. I could tell because on the shower head handle there were water spot stains on now on the top and that hand is loose and dripping constantly. I called him he and told him what was going on, that water was constantly dripping. Really, and we have a water issue in Vegas. He states he cannot get there until tomorrow, September 24, and he did not touch the shower head handle.

I will never use them again to say the least. The sad thing is last summer I did a remodel of our house and my contractor used them in which I dropped $11,000 for major plumbing issues.

Please be advised of my situation and think twice before you place that call for service with this company.

Edgar is a true professional !

Impact was great to work with. I had a small plumbing emergency that they were able to fit me in their schedule and get it fixed quickly. Because they were so great to work with I set them up to come out and change my water softener at a later date. They did a great job getting it done quickly and professionally. I have been using it for 6 months now and have had no problems. I will definitely continue using Impact for any plumbing needs.

Technician Jonathan went above and beyond with his costumer service. I been dealing with problems with my kitchen garbage disposal, and Jonathan was very helpful in explaining the problem to me. Jonathan took time and he fixed my garbage disposal perfectly. If you have any plumbing issues this is the company to call, and make sure you request for Jonathan.

Hips Plumbing is #1 once again in my book with plumbing servcies. I used them again because they provided excellent service to us with our condo last year. Although, they couldn't help resolve my issue with our RO system. I can tell you that these guys provide HONEST opinions and does not try to upsell you. They tell it as it is. They also didn't charge me since they couldn't help, while some other companies may charge you for just coming out. I really appreciate them doing this for me and was able to provide an honest opinion on my situation with our RO system. You can't beat that. If I ever have a plumbing problem instead of electrical. I would not hesistate for a second to call these guys and pay them to do it. No questions asked! Thank you Nick!

The plumbing in our condo backed up. Tyler, with Precision Plumbing, was fantastic in helping us problem solve the issue. He was prompt, professional, and patient. It was not a simple fix. I would also like to thank the young woman who answered the phone. An excellent experience from beginning to end.

Great group of guys. The owner was professional and great to work with.

I had a tub draining slow. They caused a leak and flooded my downstairs caused over $6,000 in damages. When I called them they responded 4 hours later to an emergency call. I DO NOT RECOMMEND this company.