Best Gas Systems in North Las Vegas NV

I received notice from the city about excessive water usage. Kristofer came by and in 30 minutes had the issue diagnosed.A bad pool fill solenoid. But he also noticed that the tankless water heater was not to code in two different locations. The house is only a year old so I’m hoping the builder will fix it but if not I definitely will reach out to have you correct the pool installation from the builder. Thank you Kristofer and thank you Pure Plumbing.

Very knowledgeable. Did a great job. Took extra care not to damage anything. I would highly recommend than to anyone. Great job with great people. Did not try to up sell to “better services. Arrived on time and finished the job in a timely matter. Great people.

Highly recommended. Needed a plumbing service immediately on a Sunday. Albert was very helpful and responded with urgency. He came calm and says “I got it!” He immediately worked on what was needed and also on another area that was asked at the time he was here. We truly appreciate his services and smooth process. Easy to do business with.

Love the professionalism

Very nice guy, he inspected my Gas lines and plumbing and was very thorough and knowledgeable

I've dealt with a lot of professional service techs in my life, and I have never come across a more polite, honest, quick yet thorough, friendly, just down right respectful human being than Mason. I hope we don't have another problem, but if we do, it would be a blessing for him to show up. Not telling you what to do, but if I was his boss, he'd be training every single employee I have on how to be professional with a customer.

Exceptional service & extremely professional. I’ve had a difficult time finding a reliable plumber in my area & Prime Plumbing rescued me! I highly recommend this company for all of your plumbing needs.

Edgar is a true professional !

Impact was great to work with. I had a small plumbing emergency that they were able to fit me in their schedule and get it fixed quickly. Because they were so great to work with I set them up to come out and change my water softener at a later date. They did a great job getting it done quickly and professionally. I have been using it for 6 months now and have had no problems. I will definitely continue using Impact for any plumbing needs.

Steve is always so great to work with. His work is extremely precise and takes great care in everything that he does.

Stan was friendly and explained the service he performed, His work was clean, and he did an excellent job. The scheduler was easy to understand, and it was easy to schedule. I got a call 30 min before the tec arrived.
Good job!!

Jonathon & bennie have been amazing to our company/property. Fair prices and great customer service. .

The best in all ways.

Unbelievably bad company with which to conduct business! My unit and my neighbors both have the same plumbing problem, so the HOA scheduled an appointment with this business. I waited for the plumber all day for around 5 hours, but he never showed up. The office phoned me the next morning and stated, He was there, and service was done. Who has come here? What exactly did he do? Our main sewer pipe is still backed up! I simply cannot BELIEVE how they conduct business with customers! (Our property has around 270 units, so I'm sure they blew a large commercial opportunity!)

UPDATE: The project manager confirmed that the plumber went to the wrong units and the wrong building the next day.
Following that, on 11/17/2022, I received a violation notice from our HOA stating that I had phoned the service but there was no water backup in my unit that the vendor's invoice says. The $206 service calling fee is my responsibility.
This happened totally unfairly to me because this company/plumber went to the incorrect building and submitted a fake report. I've been owning places for a long time, but this company is the most difficult to work with.

UPDATE: I will not react to you directly; instead, I will respond to you here.
First, the plumber must confess that he went to the WRONG units/building, as certified by the HOA's project manager. The issue here is with the compliance manager who issued the violation notice and penalized me $206 as a service call charge. Until our main sewer line was repaired, my unit had the backup.

This is what the HOA says
RESIEDNT CALLED OVER AN ALLEGED BUILDING BACK–UP OCCURRING IN BUILDING, HOWEVER, NO BACK–
UP WAS FOUND. HOMEOWNER IS RESPONSIBLE FOR $206.00 SERVICE CALL CHARGE. ( she made spelling miss a lot every time when she responded)

I understand that you wish to charge the fee to the HOA, despite the fact that your employees went to the WRONG units, but it is not my obligation to pay.
Either of you (the plumber or the person who handed me the violation notice) must be truthful and precise about what transpired that day.

I have no motive or intention of calling a plumber if there are no backups in my unit, to begin with.

Phil was very professional and able to explain a lot to someone who is not as versed in the trade, made sure to take the time to locate the source of the problem and apply the proper fix, and also took the time to make sure it was fixed properly. Enjoyable to talk to, and helpful. 10 out of 10 would hope to work with him on anything we may need fixed in the future. Thank you again Phil