Best Furnace Check in North Las Vegas NV

Muy buen trabajo muy buena empresa super satisfecho con su trabajo bendiciones.

I recently chose Air Pro Master to have my air conditioner and air handler replaced after investigating several other options in the valley. The reasons I chose Air Pro Master was first of all the name brand of the equipment (Lennex), the professionalism of the general manager, Tim, and the price.

The installation team did an excellent job and were very careful during the installation. My air handler was in the attic and they were excellent in getting the old unit out and the new unit in with minimal damage. By the way, Tim sent out a dry wall expert to repair and touch up the dry wall and he did an excellent job!

The installation team had to place a thermostat downstairs since I elected to have a two zone system put and did an excellent job. I also elected to have a air purifying system put in which I highly recommend.

The other reason that I would recommend it that Tim was very responsive to my every need and sent out his tech, Andrew, whom by the way, is very knowledgeable and was helpful in setting up my Nest thermostat to my phone and explained the features in a professional manner.

All in all I really appreciate Tim, the general manager, showing his concern and being helpful in getting my installation complete.

I have to say, that my wife and I are very particular and Tim recognized that right off. My 5 star rating goes to Air Pro Master and I would advise everyone to at least give them a chance to prove their value. This is a very big expense and you as I did should get all the details to make a decision that you are comfortable and satisfied as I am with this purchase.

Respectfully,

Rob Williams

Very efficient, professional, and reasonable prices. Arrived within the time frame stated and resolved our plumbing issues.

I have purchased two complete Amana cooling and heating systems from this company. One of the systems was making a lot of noise when it was on and I couldn’t live with it. It took Adam Marhefka two days to correct it. He was very professional, patient and understanding. I was afraid that this company might not come back to fix the problem since I had already paid them but they sent their best senior technician, Adam Marhefka. It is not easy to find a reliable and trustworthy company in Las Vegas and I am happy I found this one. Five stars.

We had Robert and Ben clean our air ducts and replace the capacitors on our heater. Ben and Robert are True gentlemen professional and a wonderful reflection of there company. The office is so on top of there jobs letting us know exactly what to to expect and follow up with any concerns. I believe Michelle is the lady. We feel so at ease with all are ac heating and plumbing needs .

I would leave a one star review but my service has not even been completed yet. I had an appointment on Friday I was called to say their technician was behind because one of their jobs was running into a problem… ok fine so I made arrangements to reschedule my day however as I’m waiting for my 4 hour window (the second window of time I was told) I get a call 2 hours in saying sorry where not going to make it can we reschedule you for Monday. I just called and was told I’m next when a technician becomes available. I know that things happen but I’ve rearranged my schedule twice now. I hope they actually make the appointment and I can revise my review but as of right now I can’t!

This company lost one of their best technicians. Another technician came out and he was terrible and had bad customer service. I would not recommend using this company. They are also overpriced.