Best Copper Piping in North Las Vegas NV

On 12/26/18, I had a technician named Jay come to fix my water heater. He told me a peice was bad and that I needed to order a new one. I paid 110.00 in cash that day. After 2 days the new peice arrived and Jay came to install it. While installing it, he didnt close the water line and flooded my laundry room and kitchen. That also soaked the new peice. Needless to say, I was left once again with no hot water. He said he would attempt to find and purchase the new part and come back. I began texting him hoping to get some resolution and hot water but was ignored after day 2. I eventually found a new company and after 2 weeks of no hot water I finally got it fixed. Your company wasted my time and made the aggravation of no hot water in the middle of winter even worse. I have a copy of the receipt. At minimum, I would like a refund of the 110.00 that I paid in cash.

I have written them numerous times and still have not gotten a response.

They responded to this saying they aren't the correct company. I have the invoice! Lol nice try.