Best Yearly Maintenance in Newark NJ

I have called this company 3 times for all different kind of services. Boiler issues, sewer cleaning and heating issues yesterday. Let me tell you something!!! Service is on point. I can call them anytime. They resolved the issue no matter what!!!! Mark, you have amazing people working with you. Responsible and very honest people. Keep up the hard work!!!

Called for EMERGENCY replacement of a leaking water heater on a 3rd floor condo. Water damage to downstairs unit. Took 3 days to do a one day job to replace a water heater. First day, came late to an emergency call, ordered wrong water heater ( had to pay tenant hotel night) Day two: came mid day set new heater, solder, filled water and than realized venting connection was 4 inch pieces and didn’t have parts. Day 3 finished the job. A $3000 job without warning charged $4000 for extra day and parts without informing me first. As well, my tenant asked to put down tarp where they were working bc there was carpeting in bedroom where heater was. Never followed and I asked if they were going to clean stained carpets and he said it was already “dirty” and with a big attitude. He gave me a call later saying he will come back later to clean carpet. When the carpets were cleaned I than paid the $4000. Just a FYI...I’m an electrician as well as my tenant and his work (craft) was sub par. He did not set heater center to room, pipes were not leveled and sweating (soldering was messy) but it is was it is.

This is why I posted this poor remark. The tenant downstairs called me about 2 months later saying there is loud sounds coming from my water heater room. He heard it weeks prior but did not call me. I checked it out and whenever shower, faucet and toilet are used there is a louder sound coming from the water heater especially near the vent duct. I called ECO and told dispatcher 2 month water heater installed by his guys is making loud sounds. It has to be an issue if the downstairs neighbor is complaining of loud noises whenever water is used. Made an appointment but my tenant had to cancel so I called to reschedule and called 5 times and left 2 messages in one day and they never got back to me. STILL til this day no return call!! Still waiting 😴😴😴

I won’t use names but dispatcher still hasn’t returned my call to check out a 2 month old water heater they installed. I will know have to get a new hvac company to check out his company’s hack workmanship and horrible customer service. This was worse experience dealing with any kind of contractor especially when I come from the trades and deal with them all the time.
If they would have just returned my calls and check out their work, I would have never posted this poor evaluation.