Best Video Camera Inspection in Newark NJ

Absolute professional from start to finish. Responded promptly to my inquiry and was very respectful of my time and my home. Would definitely call for other issues and recommending to all my family and friends. 5 stars

We needed a dual service. Bathtub was leaking in one of the bathrooms, and a faulty furnace. We needed someone who could cover both problems: a one-stop-shop kind of thing. Three well-reputed companies showed up in my Google search. This company offered me the best quote and a perfect appointment.

They dispatched their two best workers for the job. Both of them were very polite and communicative. We were all set within a few hours. Efficient and clean work from the guys. We would happily hire them again if needed.

My shower was backed up and not able to be used. I called Rich’s and came out promptly. Not only was the office staff very professional. The technician was very professional and nice as well, he cleaned up afterwards and gave me recommendations as for it not to happen again. I will definitely be using their services and recommending them to everyone I know. Thank you Rich’s

Over the winter our furnace went out in our house in Montclair ., we called Tom and he came out gave us the best estimate out of 4 companies and had the heat and a new return for the ductwork done in a day . He came back today and completed the AC side of the install as scheduled before the spring as he promised . Great service and very nice guys highly recommend best company we have dealt with 15 years in Montclair

I needed to have my water heater replaced. I found out our old one wasn't working on a Sunday morning. I called Advanced Professional and within 1 hour (on a Sunday) we had a tech show up (talk about a speedy response!!!). The techs name was Joey and he completed the job with no issues. He went above and beyond on this particular installation due to some issues we had in the basement. He was extremely knowledgeable as well as courteous and thorough. I highly recommend Advanced Professional. 5 stars + !!!

The guys gave me a courtesy call to let me know they were running a bit late. They came and did a great job replacing my 11 year old water heater that came with house when I purchased it new. It was a cleaner and much neater job than the previous contractors. They were very quick and efficient, and cleaned up after themselves. Fair price, great service.

Nice guy. Quick and efficient!

They send me an email saying it’s time for my service appointment. I respond. Several times. They send same original reminder. I try calling. Many weeks of non-responsiveness later I’m still trying to get them to come to me. The office staff don’t take messages or coordinate. And “the supervisor” always has issues. Service is good if pricey — if you can get them to show.

Updated review:

Though my initial experience with Roto-Rooter fell short of expectations, their subsequent actions impressed me. They proactively reached out to apologize, stating that the level of service I received didn't align with their usual high standards. To rectify the situation, they offered me a refund.

What surprised me was not just their guarantee of work, but their assurance of customer satisfaction as well.

Given their demonstrated commitment to customer service, I wouldn't hesitate to consider Roto-Rooter again in the future.