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Elite Clog Busters were prompt, professional, a good value, and very helpful. They responded quickly when looking for a plumber and were available the next day to unclog our drain. I would highly recommend using Elite Clog Busters if you need help unclogging a drain.

We needed a dual service. Bathtub was leaking in one of the bathrooms, and a faulty furnace. We needed someone who could cover both problems: a one-stop-shop kind of thing. Three well-reputed companies showed up in my Google search. This company offered me the best quote and a perfect appointment.

They dispatched their two best workers for the job. Both of them were very polite and communicative. We were all set within a few hours. Efficient and clean work from the guys. We would happily hire them again if needed.

We talked on a Friday, i called on Sunday to confirm for Monday, never heard from him. On Monday, he didn't even make an attempt to contact me either.

Tommy was super kind and helpful when stopping by my house after hours same day when our heat stopped working. It was a minor issue, but I'm terrified of messing with anything HVAC related bc of the age of my house. None the less, got our heat up and running. He called out potential future issues to make sure I service/take care of. Highly recommend especially in a time where lots of people say they'll show up but won't! He showed up and took great care. I'll definitely hire him again in the future based on this interaction.

I needed to have my water heater replaced. I found out our old one wasn't working on a Sunday morning. I called Advanced Professional and within 1 hour (on a Sunday) we had a tech show up (talk about a speedy response!!!). The techs name was Joey and he completed the job with no issues. He went above and beyond on this particular installation due to some issues we had in the basement. He was extremely knowledgeable as well as courteous and thorough. I highly recommend Advanced Professional. 5 stars + !!!

I was managing a commercial construction and came the part where we needed a trustworthy plumbing and HVAC company that can handle a contract for the whole building. It was a longterm commitment.

I compiled a list from Google and Yelp and compared their quotes. This company was the most suitable. I had a chat with the manager to discuss terms, and everything went smoothly. Within a week, their team of plumbers and technicians started working on our site.

The American Way's team didn't miss a single day of work, they were always on time, and always very jolly and friendly. It was an exceptional experience working with these guys.

Nice guy. Quick and efficient!

They send me an email saying it’s time for my service appointment. I respond. Several times. They send same original reminder. I try calling. Many weeks of non-responsiveness later I’m still trying to get them to come to me. The office staff don’t take messages or coordinate. And “the supervisor” always has issues. Service is good if pricey — if you can get them to show.

Updated review:

Though my initial experience with Roto-Rooter fell short of expectations, their subsequent actions impressed me. They proactively reached out to apologize, stating that the level of service I received didn't align with their usual high standards. To rectify the situation, they offered me a refund.

What surprised me was not just their guarantee of work, but their assurance of customer satisfaction as well.

Given their demonstrated commitment to customer service, I wouldn't hesitate to consider Roto-Rooter again in the future.