Best Frozen Pipes in Newark NJ

It is so refreshing to find such a professional company. The technician arrived promptly today, after calling to let me know he was on the way. He immediately assessed my plumbing issue and fixed it within 30 minutes. I would hire these folks again any time!

Roto Rooter-Middlesex was quick to respond to our clogged shower drain. We were lucky to get a same day service in the morning that we called. Antonio and his co-worker were very polite and professional and were able to fix the issue with our shower drain without a problem. they had no problem putting on shoe covers and wearing masks to make sure that we were comfortable. I sometimes get dirty looks from technicians from other companies when I ask them to wear shoe covers or masks, but Antonio and his co-worker were so nice that we didn’t feel any guilt for requesting them to wear protective gear. We are very grateful for their service and highly recommend them.

The guys gave me a courtesy call to let me know they were running a bit late. They came and did a great job replacing my 11 year old water heater that came with house when I purchased it new. It was a cleaner and much neater job than the previous contractors. They were very quick and efficient, and cleaned up after themselves. Fair price, great service.

Sub contract this guy for water main job
Got it done quick and fast

I just moved into the house few months ago and the house came installed with a very old AC unit.  I turned it on during the weekend and it worked for a little while and  then stopped working. I called and someone came by and fixed the problem quickly (turn out to be a busted cap, very common problem).  He also went to the attic to check on the furnace to make sure everything's ok. He very professional and friendly, No pressure or haggling. Very friendly. I do plan to replace the unit anyway when I have the budget. I will definitely use them.

What a rip off! Guy was in my house for 5 minutes and did a quick fix. Did not even do the complete repair that was needed. Sent me a bill over $150 and I still need to get the job done right. The price they gave me should have completed the job. Not just a temporary fix. I would not recommend

Called for EMERGENCY replacement of a leaking water heater on a 3rd floor condo. Water damage to downstairs unit. Took 3 days to do a one day job to replace a water heater. First day, came late to an emergency call, ordered wrong water heater ( had to pay tenant hotel night) Day two: came mid day set new heater, solder, filled water and than realized venting connection was 4 inch pieces and didn’t have parts. Day 3 finished the job. A $3000 job without warning charged $4000 for extra day and parts without informing me first. As well, my tenant asked to put down tarp where they were working bc there was carpeting in bedroom where heater was. Never followed and I asked if they were going to clean stained carpets and he said it was already “dirty” and with a big attitude. He gave me a call later saying he will come back later to clean carpet. When the carpets were cleaned I than paid the $4000. Just a FYI...I’m an electrician as well as my tenant and his work (craft) was sub par. He did not set heater center to room, pipes were not leveled and sweating (soldering was messy) but it is was it is.

This is why I posted this poor remark. The tenant downstairs called me about 2 months later saying there is loud sounds coming from my water heater room. He heard it weeks prior but did not call me. I checked it out and whenever shower, faucet and toilet are used there is a louder sound coming from the water heater especially near the vent duct. I called ECO and told dispatcher 2 month water heater installed by his guys is making loud sounds. It has to be an issue if the downstairs neighbor is complaining of loud noises whenever water is used. Made an appointment but my tenant had to cancel so I called to reschedule and called 5 times and left 2 messages in one day and they never got back to me. STILL til this day no return call!! Still waiting 😴😴😴

I won’t use names but dispatcher still hasn’t returned my call to check out a 2 month old water heater they installed. I will know have to get a new hvac company to check out his company’s hack workmanship and horrible customer service. This was worse experience dealing with any kind of contractor especially when I come from the trades and deal with them all the time.
If they would have just returned my calls and check out their work, I would have never posted this poor evaluation.