Best Sewer Repaired in New York NY

Great service

Unreliable, unprofessional and a waste of my time.

I called on Monday and made a appointment ( service call) for Wednesday 9am it all went smoothly. On Wednesday I called them at around quarter to 10am to make sure we was still scheduled for the service call, the receptionist sounded like she had no idea of the appointment she placed me on hold for a couple of minutes and after the brief hold she tells me that she had a hard time getting in contact with the guys in the van and that she’ll call me back once she gets in contact with them. She calls me back around 10am and told me that all of the guys are handling a emergency call and that she will call me to let me know when they are able to show up. I didn’t hear from her again up until the driver called me at 2pm saying that he was outside and he wasn’t, I called him back 3 times and he didn’t answer the phone so I decided to call the office and let them know what’s going on and at that point I was disappointed on how this whole experience turned out I tried making a later appointment so I wouldn’t of had to miss a day of work and they couldn’t schedule me for that time but the plumber ended up getting there at around 3pm I could have went to work and never missed out on a days work. I sent them back because I’m not going pay them $250 a hour which clearly they did not deserve. The whole experience could have been handled differently but they really just didn’t care which makes it even more disappointing.

Joey came on for an emergency job, he cleaned out the drain. Our shower was flowing right and he got it done great job.

Very professional. They did a.great job.

DO NOT CALL THIS COMPANY. They are not licensed and are a scam. I had a plumber come out and do shoddy workmanship only to have it leak, do damage, and then have them deny even doing the work. This is despite a receipt I have with their letterhead and phone records indicating I had called them and they had sent the plumber. Then he called back and said.. Read the fine print on the receipt. It says we aren't responsible for anything.. not that we came, but even if we did come then we aren't responsible. Don't call again. Bye. Then he hung up. Real professional. The receipt actually says they are not responsible for faulty plumbing equipment and does not mention workmanship. They have been reported to the city and will be investigated by the Building Marshall. If I could leave zero stars, I would.