Best Radiator Heat in New York NY

I rarely write positive reviews but I was amazed by Tim’s skill, attentiveness, price, and understanding. He really went above and beyond and you dont see that in his line of work. Looking forward to calling Tim for future projects. Honestly an incredible company. Thanks guys!

There was something terribly wrong with my boiler in the building i own, after having 3 other age old boiler companies that charged me a ton and unable to resolve the problem, I used Neo Plumbing and this company resolved the boiler problem, I totally liked thier approach to solving the problem and technical expertise.Simply very knowledgeable.

Great experience!

I had a couple of issues that needed fixing/investigating. One was that my washing machine didn't have hot water. The guy broke my drain pan moving the machine out and then just said I need a new box. He did not attempt to disconnect it or clean it (which might have solved the problem. ) I bought a new water leak sensor and asked them to install it. Gateway said that would cost $1500. I already paid $490 for the initial visit. Even though it would only take an hour or two, they said they charge for 4 hours regardless and that they are $350/hour. I hired a task rabbit to do it for $160 instead.

Extremely unprofessional; the plumber never showed up and repeatedly lied and said he was on his way. The Bright Star Plumber dispatcher also lied and said they were sending another plumber when one NEVER came, resulting in four hours of my time being wasted. I finally called Roto Rooter and they sent a highly professional and very competent plumber right away, who did an AMAZING job.