Best Major Repair in New York NY
We have used these guys twice since moving into our home last year, and both times, we were so impressed with their professional and helpful service.
lnkiy.in
510 W 45th St apt 11g, New York, NY 10036
On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.
Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.
If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.
I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.
neoplumbingnyc.com
Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.
If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.
I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.
10 E 39th St #909, Manhattan, NY 10016
Excellent service. Showed up on time The service technicians/ plumbers sere effient clean and professional. Highly recommend
vuksanillc.co
26-43 18th St #1F, Queens, NY 11102
This was my second time using this company and I am still very pleased with their work.
www.trenchlesstoday.com
New York, NY
This is the second time in a couple of months that i have had to use downtown plumbing and I have to say they were both excellent experiences. The plumbers that they sent were knowledgeable respectfully and friendly. Quality work done in a timely manner. I would recommend Downtown
www.calldowntownplumbing.com
577 Hicks St, Brooklyn, NY 11231
630 9th Ave, New York, NY 10036