Best Machine Maintenance in New York NY

Roto-Rooter was very responsive to my request and quickly provided all the COI and other contracts my building required. They had great availability to come and unclog my drain the next day. The service provider Christian was great - he explained everything very thoroughly to me and advised me on how to prevent the issue in the future. Roto-Rooter guarantees that if the clog re-occurs in the next 6 months they will fix it for free. I will say the service is not cheap (phew, that’s New York for you), but I was very satisfied with the service provided and prompt responses/help.

The folks at Aladdin, especially Carla, took incredible care for us. We were already talking to them about scheduling a replacement of our hot water heater when it suddenly failed. They were able to come out the very next morning and get a new one installed quickly and professionally. Strongly recommend them and will be working with them more in the future

Did everything good no leaks??

(Translated by Google) Excellent service and good Peruvian food, we order Leche de Tiger ,and Maki grill, Chicharrones de seafood. Excellent, Excellent

(Original)
Excellent service and good Peruvian food, we order Leche de Tiger ,and Maki parrillero, Chicharrones de mariscos. Excelente , Excellent

TWO MONTHS AGO TODAY, a supervisor was sent to assess a basic pipe leak. Smith has done work for years for our building and thus their supervisor should perhaps know what he is looking at. finalized a bid then somehow realized that he FORGOT to factor in the cost of dealing with connecting to the main line. Though they seem completely unable to return a call, whenever I called, the person who answered the phone assured me the bid was coming in a day or day. TWO MONTHS AGO TODAY. Guess what- nothing. Completely disappeared. Since we live in a pre war and they are familiar with our building, I've tried using them in the past. Results have been completely pot luck. One plumber who was quite competent fixed a previous pipe leak. Others who came to fix some basic plumbing issues, not only often didn't fix the issue but made it worse. They when you try and get it fixed correctly, those answering the phone at their office give you attitude and bluster. In this case I asked for the plumber who was pleasant, professional and competent and was told couldn't be assigned. Shared this experience with members of our board and the super, but thought others should know about their 'competence'. Good news is they forced be to find a pleasant, professional and competent plumber, so I'll never have to use Fred Smith again. Don't you love happy endings!

Awful place. They keep standing me up. They make me clear my schedule, and then when they're an hour late, telling me they're not coming. It's so disrespectful and frustrating. The radiator replacement job has also ballooned from $1,500 to about $3,750.

The only way to reach the man in charge of the job, Dom, is to call the office at 8am. If you call at 9am, he's gone for the rest of the day and you'll just play more phone tag. He doesn't have a cell phone, apparently.

I'm so furious with these people. The cost ballooning is bad enough, but the lack of basic consideration for my time and schedule is so infuriating.

Update: The plumber, George, let our cat out the front door and locked it out. He then didn't tell us he had done this. My wife found the cat waiting at the door later. If you have cats, you know how messed up it is for somebody to let your cat out into the street. When I told him about this, he said I only saw one cat which was both untrue and wasn't an apology. Who cares if you didn't realize we have two cats? Don't let cats out. He and his assistant had seen both cats the day before and said it was fine to have them out. They didn't give us any warning that they were coming into that room the next day so we couldn't have locked the cats up anyway.

They almost killed our cat and charged us about 120% more than they quoted. Horrible company.