Best Gas Line Testing in New York NY

***Update: Eric, the owner, came to review the work the day after. All the leak issues were completely resolved in a most pleasant, efficient and timely manner at no add'l charge. Thanks, Aladdin, for addressing our concerns with great care and professionalism!! ****
Aladdin came highly recommended to us by a trusted source and we were happy to get an appt for the following week - even though we had an active leak from our upstairs neighbor's apt, causing a chasm in our bathroom ceiling. Jerry showed up with a helper, and he quickly got to work - running various sources of water upstairs, his helper here below looking into the ceiling hole. Our neighbors had shut their bathroom water off over the weekend to stop the dripping, so I showed Jerry pictures from my phone of the pipes and dampness while the leak was active. I told him my husband had already tried all the sources (shower, sink, etc.) but found it to be the upstairs toilet that was causing a leak in the wax seal and gasket. Jerry tried all the sources for 30 minutes, he was unable to re-enact the leak. He then called his dispatcher and reported no active leak in the ceiling and prepared to leave. I heard this and immediately said There's definitely a leak, but the water has been shut off all weekend so it might not be dripping now. We spoke to our neighbor to confirm this. He said If I can't see a leak, I can't fix it. I called my husband and put him on speaker phone with Jerry, (bc my husband, a home builder/carpenter, had been working for several days with the neighbors and was able to source the leak himself.) My husband told him It's the wax seal between the commode and the closet flange. Jerry said he had been flushing for 30 minutes and didn't see it. My husband explained that the leak was caused by the leaky (rubber) seal in the toilet tank which allowed a small but steady amount of water to flow down the drain and seep out through the wax seal and onto our ceiling. He also told him that, When we shut off the water to the commode four days ago, the leak stopped. Jerry said That could be, but I can't fix what I can't see. When the leak re-occurs, you can call us back. I said So they should keep their toilet running, and if the leak begins again five hours from now, THAT'S when we should call you - even though you're here now? He said Yes, Im not waiting around for it.
As they were leaving, and his assistant hands me a charge for $250, I said So how much will it cost if you actually replace the wax seal? He said, We'd have to remove the commode. I said Could you have done it in the time you were here? He said impatiently You didn't ask me to replace the wax seal, you asked me to FIND a leak. Exasperated, I said In other words, when I called Alladin, I should have asked them to replace our wax seal - and you would have simply done it, instead of calling for someone to fix a leak? He said Oh, no I'm not going to have this conversation, and I said Well, I'd like to know what the correct way to ask for the work --- and he ignored me saying I'm not listening to any of this and instead of responding to me while I was asking a sincere question, he simply marched away, and down the stairs while his helper collected $250 from me for not finding a leak and wouldn't even entertain the notion of quoting what the final job might cost a small co-op. I'm expressing this not because I don't think Jerry is a good plumber (that I don't even know), but even plumbers who make great sums of money should have respect for their clients - especially in the time of Covid when it takes a week to even GET a plumber to your home for an active leak. As a woman owner of my own small business, I could never have justified this treatment of any client for any reason - and I was disgusted by this behavior from someone I paid $250.

I had a plumber from Boris fix a plumbing problem I had. The plumber was knowledgeable and professional. Great service.

Great service!!! This was my second time using them. They know what they're doing!!! Honest pricing makes sense and they cleanup well after completing the job!!! Another satisfied customer!!

HORRIBLE. THE FIRST VISIT HE DID NOTHING EXCEPT CALL THE BOSS BILLY and then CHARGE $409. Next day Billy came hour late stayed less than two hours talked on his phone didn’t concentrate. After a day my boiler went out. Billy told me to call someone else. I did. New plumber said Billy forgot to turn water back on the boiler. I was horrified. I paid them $900. Then $350 to new plumber to fix their irresponsible work. Do not use them.

Reliable, straight forward, reasonably priced.

Old Brooklyn Brownstones can be difficult for most plumbers. All the plumbers that have ever come to this building were good, but a few have been exceptional. Over two weeks, IMP’s plumber ruled out and fixed any issues that could have caused minor leaks.

The leak over someone’s oven, however, began to escalate and the source appeared to be major. More extensive work had to be done than originally thought and the IMP plumber addressed that situation expertly and efficiently. The plumber and his assistant worked tirelessly and he was considerate enough to leave me in an operational setting afterwards, which I did not think was possible! This plumber is exceptional. I would tell you his name, but IMP knows and since we probably will eventually need a plumber again; I don’t want him to be too busy … THANK YOU!

My water heater was not providing sufficient hot water and I contacted Neo Plumbing to fix my issue. The plumber, Nick came on time and diagnosed the problem, and gave me an estimate. The price was fair and they completed my water heater repair. I am very happy with the service.

I highly recommend these plumbers. They are very knowledgable and professional. Will be my go to plumbers from now on.

Anthony at Downtown P&H has visited my apartment/building multiple times and he's been an absolute pleasure to work with every step of the way. He clearly communicates when he'll stop by and is devoted to coming out even late at night if necessary. He clearly cares about his job and the work he does. He's also happy to share his knowledge with you if you're interested. Quality work, quality people – I'd recommend Downtown to anyone.