Best Fire Prevention in New York NY

Eric came on time, was pleasant and efficient. He tested our gas meters pursuant to local law 152. Some corrections needed to be done. He sent workers later to make minor repairs. We are very happy with the service.

Had a very positive experience. I had to get my faucet replaced and they showed up right on time and got everything finished in under an hour, despite a faulty valve. I would definitely go to them again in the future!

Choose IMP. IMP Plumbing is about the only honest plumbing company I came across after reaching out to nearly 10 different plumbers. In assessing quality, accountability, pricing, and customer service, IMP can't be beaten.

While I was skeptical of hourly pricing, I had called ahead and sent pictures of the job site beforehand - I needed a P-Trap installed. They agreed it was a small job and it should take an hour max. When things took unexpectedly longer, and when there was a leak after the job was done, they stood by their work and got the job done without any additional cost. All in all I paid just over $300 for labor ($200/hr), parts (~$75), and tax at the time of my job. They also didn't collect any money before the job was DONE. You NEVER see that these days with service providers.

Other companies overcharged or asked for money just to come check the job site out, usually on the order of $100-$300. Just to see the job. Then they give you any arbitrary quote they want, and if you don't like it well money is theirs. It's literally robbery. Others overcharge for parts and labor like crazy. Check my review on Roto-Rooter for example which tried to charge me $900 ($825 for labor and parts + tax). $825 vs. $275. Literally a 3x markup. Robbery.

Also, a lot of companies would charge you for their own issues in managing time, but IMP didn't. These days, there are hardly any companies that are that proud and confident in their workmanship. Moreover, the plumbers there took so much pride in their work, and were so pleasant to work with, that the experience of dealing with the plumbing issues was actually enjoyable.

You can't go wrong with IMP. They are my new go to.

highered them to fix my boiler, cam in 2 hrs and got the job done.
Saved me form the cold and i was very happy with the service

I have been dealing with Plumbers for the last 35 years. I finally can rest assured that they will do the right thing and at anytime of the day or night. I have owned several properties large and small and I now can feel comfortable making the call and having the issue resolved. Paul, the ladies in the office and Tommy have all been great. The knowledge that Paul has and the ability to pinpoint the issue is remarkable . I call and the ladies in the office always have a friendly response. When you get to the field, Tommy is the man. I would mention the other guys, but I forgot their names. Not their professional work, only that I forgot their names, sorry guys.

I trie to use this business. I called 3 times to confirm the appointment. I even agreed to pay there ridiculous fee to send someone to inspect my ac. Day of appointment I get a call saying there was never a appointment today. Poor planning and scheduling. And even poorer customer service

Good work - lousy on calculation of hours. Over billed by two hours with little regard to trying to correct the issue. Two hot water heaters that required six hours to install, but bill included eight hours labor.