Best Certified Backflow Prevention in New York NY

photographed inside of exhaust pipe out to street; the plumber and his associate were friendly and efficient. I wouldn't hesitate to recommend Aladdin to my friends.

Unreliable, unprofessional and a waste of my time.

I called on Monday and made a appointment ( service call) for Wednesday 9am it all went smoothly. On Wednesday I called them at around quarter to 10am to make sure we was still scheduled for the service call, the receptionist sounded like she had no idea of the appointment she placed me on hold for a couple of minutes and after the brief hold she tells me that she had a hard time getting in contact with the guys in the van and that she’ll call me back once she gets in contact with them. She calls me back around 10am and told me that all of the guys are handling a emergency call and that she will call me to let me know when they are able to show up. I didn’t hear from her again up until the driver called me at 2pm saying that he was outside and he wasn’t, I called him back 3 times and he didn’t answer the phone so I decided to call the office and let them know what’s going on and at that point I was disappointed on how this whole experience turned out I tried making a later appointment so I wouldn’t of had to miss a day of work and they couldn’t schedule me for that time but the plumber ended up getting there at around 3pm I could have went to work and never missed out on a days work. I sent them back because I’m not going pay them $250 a hour which clearly they did not deserve. The whole experience could have been handled differently but they really just didn’t care which makes it even more disappointing.

We received a $1000 violation from the DEP. I was pretty stressed out about it because I had never even heard of a “backflow” before.
After searching and searching for a plumbing company who could help us, I came across Nivo Backflow. Boy were we lucky. A lot of the other companies I called were either rude, never returned my calls or just didn’t specialize in this type of work. We found sewer companies and heating companies, but none of them knew the answers to my questions. Nivo Backflow helped us to solve our problem. They were patient, answered all my questions and their prices were very competitive. They were friendly, clean and courteous. They even helped us reduce the fine we got from the DEP. They are truly a one-stop-shop. I highly recommend them.