Best Building Renovations in New York NY

The most challenging efforts as a homeowner is finding a company you can trust, a company who knows what they are doing and will stand by their word. Kew Forest Plumbing is just that company.

Here is a little backstory…In May of 2015 we had a new high efficiency boiler (BOSCH Greenstar Combi) installed by a company I will not mention here so as to not taint this review. These crooks (those who installed the unit) would not help us when the heating exchange failed. Instead of helping us they simply said to install a new unit to further exploit us.

Finding a company who even knew how to service this boiler was a challenge in itself. With the help of Bosch we were able to find Kew Forest and we are so happy we did. From the moment we reached out to Paul, he helped to walk us through each process. Paul assessed our issues over the phone, answered all of our questions and sent his guys over that very day. He communicated with us daily, helped us to order the piece that he knew was under warranty, and then tried to find ways to help us avoid unnecessary costs. Even after his men changed the heating exchange he gave us advice on what parts to have on hand in order to avoid any future issues. The epitome of customer service. He was honest and forthright from the beginning, qualities that are rarely found these days. Paul, thank you for your diligence, efficiency and most important, your integrity.
If you are looking for help with your heating unit, Kew Forest Plumbing is the company to call. They are efficient, professional and honest!

Great service ?

Anthony at Downtown P&H has visited my apartment/building multiple times and he's been an absolute pleasure to work with every step of the way. He clearly communicates when he'll stop by and is devoted to coming out even late at night if necessary. He clearly cares about his job and the work he does. He's also happy to share his knowledge with you if you're interested. Quality work, quality people – I'd recommend Downtown to anyone.