Best And Water Districts in Nashville TN

Called and got one description of service. Called back got a completely different description of the service, plus a bunch of disclaimers and an insistence that they only will work with my insurance company (despite deductible I pay). Was emailed a contract and wrote back to agree. Then got a phone call apparently from the principal of this company saying because our leak was in the walls they would not guarantee their services. Bizarre and unprofessional considering that is exactly their business and stated area of expertise and I had to specifically ask for thermal imaging which is the state of the art detection for leaks within walls. He seemed evasive as to why he would not hold up his guarantee and even said I don't want to come out there and work for free after I had already agreed to pay him $290 for 1.5 hours per the contract amount. I for one do not consider that free, far from it. I definitely do not trust these people - suspect they are just trying to scam insurance companies. I found another company doing the same thermography and advanced leak detection for a fraction of that cost and will stand behind their work without constantly trying to shift the goal posts.