Best Shower Repair in Minneapolis MN

It was superbowl weekend and our drains started backing up. Andrew came out within the hour and fixed the problem. He also gave us tips on how to prevent the problem from happening again. He was very professional, respectful, and personable. Would definitely call Roto-Rooter again!

I had my sewer line mapped by Matt this morning. He was very professional and explained every part as he performed his inspection. He was very thorough and was not rushed. Thanks again!

Friendly, professional, accommodating, fair, timely.

DOES MY SON WORK FOR YOU

Charged me $250 for a clogged tub. 15 min of work. Run from this place. Can’t believe they are still in business. Terrible company.

UNPROFESSIONAL - GO ELSEWHERE.
Called to make an appointmen but never got a call back and no appointment was set up. Reached out to again - gave them another chance. He seemed annoyed I was messageing him. He spat out a random time and then never showed up. I got no call or message letting us know he wasn't coming. It was clear he never wanted to.

I have used McLain before and they have done good work. Their plumbers are competent. However, I had an appointment for someone to come out to my house between 2:30 and 3pm. At 3:15 I called and asked if they were still coming. A plumber showed up to my house at 4pm and was there for 5 minutes. He used a snake to go through my bathtub and get hair deep from my drain.

A few days later, I received an invoice for $145. $50 for using the snake (understandable) and $95 for an hour of labor (yikes). I felt the labor rate was extremely steep given that the plumber was a full hour late and only on my property for five minutes, so I called to ask them about it and share my thoughts. The person in the office I spoke to was very firm that that is their pricing and when I informed them that I would likely use another company next time the response I got was, As long as you pay your bill, I couldn't care less if you use us again.

I understand that they have to make money and that they have policies, but to get that response was incredibly unprofessional and that alone warranted this review.

I'd like to express that Cow City Plumbing Experts is equipped with an impressive team of professional plumbers who excel in their plumbing services. They swiftly resolved my plumbing issues and shared valuable advice to prevent future occurrences.