Best Tile Backsplashes in Milwaukee WI
I am highly disappointed that I received a call 5 minutes before my appointment time informing me that my appointment was cancelled because of an unavailable employee. I would have imagined the employee would have been in route prior to 5 minutes before my appointment time. I waited 5 weeks for the appointment, confirmed it a week in advance along with several follow up calls and emails, that were about price increases, just days before my appointment. The newly discussed price was also baffling because I was informed that the job would be 2x as much as what I discussed initially over the phone. If there was such a large discrepancy I would've imagined that it would have been discussed more than 3 days prior to my appointment. I was told the price difference was due to permit issues they had recently discovered with other clients. However I was given an additional estimate 3 days before my appointment over the phone, which I do not know why it could not be done 5 weeks ago, if there was such a difference. So after several calls and emails concerning price all the way up until the day before my estimate appointment an employee is mysteriously unable to make it 5 minutes before the start of my appointment. They left a message stating they would contact me to reschedule but I never got a callback. In conclusion, my experience with the company was highly unpleasant. I have definitely been given the run around.
www.borthwilson.com
3270 N 126th St, Brookfield, WI 53005