Best Package Unit Replacement in Milwaukee WI

Our AC went out Friday afternoon before a weekend of all 90+ temperatures. I called O&W and even though I was a new customer, their technician was at my house in under an hour, did a full service on our AC, and had us back up and running the same day. The service was excellent and professional. They took all necessary precautions to make sure our family was safe and cool. I fully plan to use their services in the future.

Had 2 tune-ups & some minor fixes (replaced humidifier controller, fan & radiator valve) of our home forced air furnace & rental property boiler this morning by Action Heating & Cooling. We appreciated Mike's availability with a few days notice to look at both the furnace & boiler this morning, as we specifically requested a steam boiler expert for our needs due to issues with generalists who aren't as familiar with single-pipe steam boilers. Talked with Tanya a few days ago to schedule it, and was told the $75 hourly rate for boiler work & tune-ups & the flat $129 fee for forced-air furnace tune-ups. Was charged both a flat $150 boiler tune-up fee & new $99 hourly rate (1 hour today) for the boiler tune-up that took 20 minutes & wasn't complete compared to the last tune-up with Action (just cleaned burners & raised pressuretroll this time-not recommended to increase pressure in our setup), didn't clean low-water cut-off probe or water sight glass. Verified that experts recommended against adding more water than needed, so didn't take his advice to flood the boiler with a 2 minute vs. 10 minute current low-water cut-off water refill delay due to system condensate water returning in about 5 minutes anyway. The white plastic drain-box was left off the furnace after the tune-up and we noticed about a gallon of water around it later that evening. Called the after hours number for service and didn't have a good experience with the operator-she didn't provide her name & told us we'd be billed for the trip to fix the leaking furnace. So much for the 30 day labor warranty guarantee we see on our invoice from a few hours earlier! We observed some contradictions in the advice we were given about steam boilers as well-we recommend finding another company or doing as much as possible yourself since steam boilers are a lost art these days and modern forced air furnaces can be problematic (if not put back properly) as today's drain leak shows. Update later tonight: Matt called back & stopped over to verify the leaking water was due to the drain not being clamped-we had put it back ourselves while waiting for him to arrive an hour or two so after calling. He was friendly, but also forgot something-flipping the power switch to the furnace back on when he left. We appreciated he remembered and called us about it later that evening.

Horrible Home Depot. Everyone is always walking around doing nothing and never wants to help when asked. Poor customer service

I love they free learn workshops.....