Best Bathtubs Installations in Milwaukee WI

Best customer service EVER. They came to my rescue🥰

PJ is terrible. After having him out to work on 2 different water heaters on my property, neither one was ever fixed. The one in my house we paid the bill, even though it was never fixed. After I did some investigating of my own, I figured out the dip switches were set for natural gas instead of propane. Really.......?! The certified technician couldn’t figure that out. He told us to run bigger gas lines and do a bunch of unnecessary things, but it was the dip switches.The last time I had him come work on the heater in my outbuilding. It was the only source of heat for the shop so I asked if he could get out as soon as possible. Here is where the he gets completely unprofessional. He said he would see if he can get someone out and call me back. He called back and said a tech was in the area and on his way. He sent him out during normal business hours and the tech did all of the same things I had already done (and I told him that I had done them) . Then he gave some more ideas of things we could do to change it. He left and of course the heater went out. I didn’t even call and complain , it was clear they didn’t know what they were doing even though they are supposed to specialize in the type of heater we had. Time goes by and we get the bill... he charged a $150 “emergency” charge for coming during normal business hours when a tech was nearby. Never told me there would be a charge to get him out same day. Had he informed me of the “emergency “ fee ahead of time I would have been fine with it. I called and after a heated conversation he agreed to drop the “emergency” and I said I would pay when I got the new bill (I won’t pay on the verbal agreement to drop charge as there is no proof the charge was dropped). Never heard from him. No bill was sent, no call was made. Instead of doing what he said he would do he let time pass and then tried putting a lien on my house. Called him back and conversation got very heated again as he was Sarcastic and condescending to me , laughing and telling me he would be owning my house soon. Asked me “what are you going to do about it, your a tough guy on the phone”.He also said he isn’t dropping the charge now. I am going to pay it as it is very clear he needs the money more then I do, but will also be notifying proper people of his actions. He claims he called but my wife and myself never had a voicemail. It’s not about the money, its the principle of everything. Do yourself a favor and stay away you would be better off looking up a YouTube video and fixing it yourself with no experience.

Fast service and reliable. Just wish they were a little flexible on their minimum rate of one hour's work.