Best Newest Plumbing in Miami FL

Absolutely the most expensive, worst value experience I've ever had. Called them for a backed up pipe. They quoted me $400, because they offered to take video of the problem to see exactly what it was. I reluctantly agreed. Got a call from the plumber when the problem was corrected. Three days later there was a charge of $843 on my credit card. Called them several times, and was finally told they were waiting for a VP to get back in town, and they would get back to me the next day. I'm still waiting! In the meantime, I initiated a dispute through my credit card company and was issued a conditional credit, but because I was never provided with an invoice or any other documentation from Douglas Orr for the charge, they had no basis for negotiation.
This was not my first disappointing experience with Douglas Orr. It was, however, the most blatantly unprofessional, and the last in a series.