Best All Plumbing Fixtures And Appliances in Miami FL

I have been using this company for years because their service has always been pretty good. However, recently they mishandled a call and as a long term customer I called the company to discuss the situation with the customer service manager Vicki. I was very dissatisfied with the intransigent, argumentative, combative and stubborn attitude that Vicki had. I find it odd that such a seemingly good company would (I assume) knowingly have a person with these traits as their customer service representative. Now, despite the years of good work that the company did, I will no longer use Douglas Orr plumbing because I know if there is ever an issue, they are not a company that deals reasonably with their customers (at least judging from my own personal experience). Suggestion: change Vicki's title to Customer Disservice Manager....as she did a disservice to both her employer and me. David Koss