Best Broken Air Conditioning in Mesa AZ

Aaron came out to my house, I explain what the issue was and we came up with a plan. He was done cutting and soldering a u-joint in my pipe in 20 min. Could not have asked for better.

This is the second time I used Mason Pro Services for electrical work and both experiences were great. I called them and they were able to come out same day. Jeff was the gentleman that came out on my most recent visit and I was very impressed with him. He knew exactly what I needed and gave me very fair pricing. He was
professional, efficient, knowledgeable and just a really nice guy. I have had some bad experiences in the past with other companies with up selling and paying way more for services than reasonable. I will continue using Mason Pro Services in the future. They come and get the job done with reasonable pricing.

Update: the call center manager call and apologized for the confusion. Brandon came out, and he's awesome. He was able to determine that a new capacitor was necessary. Now the house is cooling.

I'm disappointed that I've had these problems with a new AC unit, and I'm disappointed that it took so long to get a tech out here, but the tech was amazing. I'm happy to have a house that's cooling down.

My AC unit was installed in October, and it’s broken today, the hottest day of the year. It’s 90+ degrees in my house. This is the 3rd time I’ve had to have them come out. 1st time was in November, and they hadn’t install it correctly, so the heat didn’t work. Next time was because the AC said “cooling,” but no cool air came out, and the compressor wasn’t running. By the time the tech came out it had started working on its own, and he said that he couldn’t do anything about it. This happened again twice. Finally, today, it happened again, but it hasn’t started back up. I called the Chas Roberts help line, and they said that they’d send out someone between 7 & midnight. It’s one thing to wait all day when the temps are reasonable, but at this point, it’s becoming a health issue.