Best Storm Drain Systems in Memphis TN
Plumber
Ginger who answers the phone is amazing and so friendly, she is an example to be followed when it comes to customer service.
Both of the plumbers that came out were also friendly and professional but spent the majority of their time here trying to upsell us or trying to give us a number of other reasons why the shower valve they installed was squealing after only a month instead of just admitting the part was likely faulty and just replacing it (which they did eventually do free of charge). It was extremely annoying because I know the plumber knew exactly what the issue was, just like we did, but he wasted a ton of our time looking at the water heater, checking the shower head, testing the acidity of our water, poking around in his truck for a long time to see if he had the part (even though they knew the issue and what part they had installed before coming) and trying to tell us the noise could be coming from somewhere else. He FINALLY replaced the valve and no more squealing!! Hallelujah!
They are very responsive, do great work and stand behind it, but I personally won't use them again simply because of the high pressure sales tactics and amount of time spent focused on everything except what we needed.
Also I could have sworn on my initial call that Ginger said the $89 standard trip charge would be deducted from the price of the job but it wasn't. All in, I paid $643.26 for them to rebuild a shower valve (twice due to the initial valve being faulty).
They are really expensive so prepare yourself. I had a couple other plumbing needs, in addition to the dripping shower, and they quoted $750 to install a new kitchen faucet (that I had already purchased) and over $1200 to install a new toilet. I chose another company to do this work.
stewartplumbing.com
Both of the plumbers that came out were also friendly and professional but spent the majority of their time here trying to upsell us or trying to give us a number of other reasons why the shower valve they installed was squealing after only a month instead of just admitting the part was likely faulty and just replacing it (which they did eventually do free of charge). It was extremely annoying because I know the plumber knew exactly what the issue was, just like we did, but he wasted a ton of our time looking at the water heater, checking the shower head, testing the acidity of our water, poking around in his truck for a long time to see if he had the part (even though they knew the issue and what part they had installed before coming) and trying to tell us the noise could be coming from somewhere else. He FINALLY replaced the valve and no more squealing!! Hallelujah!
They are very responsive, do great work and stand behind it, but I personally won't use them again simply because of the high pressure sales tactics and amount of time spent focused on everything except what we needed.
Also I could have sworn on my initial call that Ginger said the $89 standard trip charge would be deducted from the price of the job but it wasn't. All in, I paid $643.26 for them to rebuild a shower valve (twice due to the initial valve being faulty).
They are really expensive so prepare yourself. I had a couple other plumbing needs, in addition to the dripping shower, and they quoted $750 to install a new kitchen faucet (that I had already purchased) and over $1200 to install a new toilet. I chose another company to do this work.
1410 Brookhaven Dr, Southaven, MS 38671
Plumber