Best Floor Drains in Madison WI

Very poor and unprofessional communication. When I called and told about my problem (trip lever not draining in the bathtub), I was not told anything about the flat fee for coming in or any work estimates. When the business owner came in, he said that he was not a plumber, but a rooter, and that he has nothing to do with why Google classifies him as a plumber. He pushed the trip lever down, removed the rusted drain parts, including the trip lever, and the drain opened as a result. This way the problem was fixed in a couple minutes, however I don't feel that anything skilled was done. I was told that the charge was $85, and that it was way less than what he typically charges ($130). He also does not take credit cards, which he also didn't say on the phone. I was lucky to have some cash on me, otherwise I'd have to pay with a check. Obviously, I had to take his word for granted since he had no pricing information on him. He recommended me to call some other rooter company and ask them if $85 for a rooter visit was acceptable. I am glad that I was very upfront with this person and told him that I felt the way the situation unfolded was unprofessional. It's a good lesson for me and hopefully for other inexperienced in terms of plumbing customers. Don't be afraid to stand up for your right to be informed as a customer.

Ken came out to my place at 8:30 at night to clean out my line that had just backed up. He clean the line and got my system flowing again and the price was very reasonable plus no extra charge for after hours service! I would Highly recommend this company!.

I have used Oliver's Plumbing for a number of years for various home plumbing repairs and projects. I have always been very satisfied with the quality of the work. I am especially pleased with the prompt response. I highly recommend his service.

Ive used Jack twice now for water heater replacement and I am very happy with his service. He is very timely and responsive. I will continue to use him in the future and recommend him to family and friends.