Best Air Conditioner Annual Preventive Maintenance in Madison WI

There are many businesses that tout their great customer satisfaction numbers and how they really care and take care of their customers—but the real proof is when—as a customer—you are faced with a crisis – enter All Comfort Services to the Rescue.This happened to me on January 29th and 30th of this year—the 2 coldest days Madison has seen in a long time! We were out of town for an extended period and had neighbors monitoring our home. They contacted me and told me our home had no heat and they couldn’t get the furnace to re-ignite. One call to All Comfort Services (who installed the system in 2009) and I was assured a technician would be at my house that night to diagnose and correct the situation.After several communications, it turned out that it was not a simple problem and would require a second day to correct it—but the technician, mindful of the extremely cold weather that evening, worked out a plan with me to stabilize the temperature in the house until the problem could be solved.Early the next morning, I was contacted by the owner of All Comfort Services to tell me that he was assigning 2 technicians to resolve the issue, and they would be there first thing that morning. Despite sub-zero temperatures, and the necessity to work outside, they fixed the problem that morning, and I was constantly updated by the owner himself!This experience has taught me a valuable lesson. When making a major investment, such as a HVAC system, it isn’t necessarily the price that matters, but rather the quality of the organization you are dealing with.I am deeply indebted to Kendall Richards Maurice, Larry, and the rest of the team at All Comfort Services for handling my “crisis” as if it was just another day at the office!