Best Drain Backup in Lubbock TX

Mario came out and inspected our pipes. He was on time, courteous, and helpful.

Called Churchwell Plumbing on Monday to come out and look at my plumbing issues. All of my toilets and tubs were backed up and being 6 months pregnant the sanitary issue was a concern. When I called I was advised that there will be a $75.00 call out fee and it may be a septic tank issue that they don't handle. For the sake of at least figuring out whether it was a septic issue or a clog I still wanted them to come out. Literally, I showed the gentlemen my tub and we walked one side of the house and there wasn't a real attempt to find the sewer clean out. Just by looking at my tub and walking the side of my house I was advised that it was a septic tank issue. Due to the holidays I could not get the septic pumping company out until Wednesday to pump my septic tank. Firstly, the septic tank was not full and secondly, after it was pumped my drains were still clogged-meaning this was never a septic tank issue. I attempted to call Churchwell Plumbing back to get it resolved, however, their phone was down. After nearly 3 days with no plumbing I went ahead and reached out to another company. Mr. Wilson's Plumbing came out the same day and there was a completely different vibe. They went above and beyond to make sure my baby and I were taken care of. They came out with a motive to fix the issue, unlike the response I got from Churchwell. Needless to say, it was not a septic tank issue and the clog could have been taken care of, but Churchwell took the $75.00 and ran with it.