Best Water Damage Restoration in Louisville KY

Yesterday I ran into an issue with me being a woman trying to talk to a service man. (most women will understand my frustration in this situation).
I contacted Rotor-Rooter to have the main line cleaned at my house in Louisville. The tech told me he had run 100 ft of line and could not find the clog. He needed to charge me another $139 to extend the line farther.
This house is maybe 60 feet from the drain exit of the house to the street. Maybe 20 to 25 feet of line inside the house. I felt like I was being scammed.
Somehow the tech had a different tune when my HVAC MAN called. Oh wow, he thinks he got the clog now. But he did not pull anything out of the line. REALLY!!!!
I called their office to complain about my treatment just because I am a woman. The District Manager pretty much blew me off.
If this is how u treat customers I can take my business elsewhere next time.

Prompt service within window on a Saturday. Very polite and courteous plumber. Explained everything in detail. Did a great job cleaning up afterwards. Kept water running for several minutes after job to make certain water flow and clog was taken care of. Reasonable rates considering it was weekend service. Wouldn’t hesitate in using this company again.