Best Fully Remodel in Louisville KY

Bad customer service.

Started calling on tuesday to repair or replace our hot water heater. They finally called and came out on Thursday to asses what was wrong even though I already told them the problem and part that was needed. Now it is Friday afternoon and they have not ordered the part yet? I called the parts company to find out no part had been ordered. I called the rude girl at the office to see why the part hadn't been ordered and she referred me to the owner of the company which I have no phone number for. If I would of not gone through plumb wrong, I could of had this fixed myself 2 days ago. Now it may be 7 days before we get hot water. Don't use the home warranty company or plumb wrong. Hire someone else and pay for it yourself.

This plumber was hired as a sub by the company that installed granite countertops in our kitchen to install / reconnect a garbage disposal, faucet and dishwasher.
The gentleman who came out was courteous, wore a mask and performed the work quickly with no mess.
The only complaint I have is that he installed the disposal sink ring such that the wording is upside down.

Showed up within the hour, was friendly and polite, and fixed the problem. And didn't cost an arm and a leg!