Best Flood Cleanup in Louisville KY
This joke of a business does not even deserve one star. Stan came out to my place of business to unstop our main line. He was extremely adamant about me paying before he did anything. I explained to him that I would pay as soon as he was done. He got irritated and said fine. After 10 minutes of trying to unstop my main he told me he needed to come back tomorrow to have a water jet serivce done to flush out all my plumbing. It’s $700. I told him well we have to do what we have to so I can operate my business. He then handed me a invoice for $250 for 10 minutes of work. I asked him why I had to pay so much for 10 minutes of work when my problem was not solved? He looked me in the eye and said because I showed up that’s why. He was rude to me, my staff and even my clients! I paid and called the office to speak to someone. The “commercial manager” called me and I explained the situation and he cut me off and said my employee would not say that. Then rudely asked me if I want to continue with the service because they where one of the only companies that could provide this service. I told him no. I would pay someone double just to be treated properly. This place is a joke.
www.rotorooter.com
Louisville, KY