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The team, our plumber saved the night. He was professional and competent. Rate was reasonable, considering we needed after hour service to unclog the sewer line to get toilet and tub working again. Thankfully my husband had already removed the toilet from the floor to access the sewer line, bit clog was too deep for him to get to, but if he had not removed toilet and then replaced it after The technician left, then gets much more expensive.

I called Ford’s Plumbing on a Saturday evening at 6:00PM. Santiago came out very quickly and the issue was completely resolved by 7:00pm. He was friendly, efficient, and communicated the costs of service upfront. Very thankful for his help. It was a bit expensive, but 100% worth it.

Great company, I called them to help my grandmother with her water heater and they provided her with excellent service. We had gotten other estimates and Universal was the best priced out of the other 2 companies we called. We will be calling Universal again in the future!

(Translated by Google) Since I live in a separate condominium, it can be difficult to find a reliable plumber. Fortunately, having trustworthy people makes things easier. But we contacted him and asked for a quote, which we thought was very reasonable, so we hired him to do the job. He showed up and did a great job.

(Original)
Como vivo en un condominio aparte, puede ser difícil encontrar un plomero confiable. Afortunadamente, contar con personas de confianza facilita las cosas. Pero nos pusimos en contacto con él y le pedimos un presupuesto, que pensamos que era muy razonable, así que lo contratamos para que hiciera el trabajo. Se presentó e hizo un gran trabajo.

Craig's plumbing is the best! Fast, friendly and affordable, I'll definitely use them in the future!

BEWARE: They will rip your elderly family off!!!!

My mom called Ford's Plumbing and Heating to check out an old manifold heating system. Long story short, the techs who showed up said that they don't work on manifold heating systems and charged a $99 service call fee for coming out.

To make matters worse, my mom asked them for a quote on a toilet install while they were out there. They must have been licking their chops when they quoted $1660 for a 1-piece toilet and install. Unbelievable! My mom unfortunately paid the $99 service call fee, and I installed the toilet myself for $425 in about 30 minutes.