Best Noritz Water Heaters in Las Vegas NV

I had an appointment last Tuesday for a tune up advertise for $49, when setting up the appointment I ask if they could do an estimate also on the appointment, wich they advertise Free on the website. At the appointment day employee Wesly came did the inspection and told us the unit had a leaking and didn't perform any tune up on the unit. I ask for hes advice since one of my room it was very hot, he offer to unscrew the vent and change it for the air to move to a different direction. I ask if there was going to be a charge since no service was perform and when doing the appointment initially over the phone I ask for a free estimate, he told us that because he change the vents he had to change the the tune up for a service call and we still had to pay the $49 dlls. He call Greg to come and gave us an estimate to REPLACE the unit, and me and my husband explained to Greg, we were very unsatisfied to being charge, he told us he was going to call hes manager and let us know. I sent him a text the next day, no response. Call the office the next day, and was told they will call me today, no call..This is very clearly a click and bait since no service was perform, we got charge and offer to replace my unit. Probably a great number of this reviews could be false.