Best Floor Warming in Kansas City MO

To be fair, we never had a problem with this company. They will not over charge you, I like that the most. I deducted one star because of an unanswered question.
I want to know whether or not the condition they left me is normally how they would leave their other customers. I was told the manager, field supervisor, and technician will show up on 5/11 morning to address my inquire. I was pleasantly surprised that they take their customers seriously and stand behind the work they do, except 5/11 came and go and no one showed up. No one answered their phone.
It was a yes or no question. It really is ok to tell me that yes, your company leaves holes in the wall and expect your customer to know that without being informed.
After their technicians (and later manager too) found out that this is my only shower on Wednesday. They proceed to work on Friday and only told us the holes in the wall is not their problem as they are walking out by 4pm Friday. Sent us the dry wall company referral on the following Monday and the wait time to fill the my walls would be 3 weeks. I'm at 1.5 weeks mark now. I can't wait!