Best Showers in Jersey City NJ

The technician who helped me was professional, polite, and walked me through the water heater repair process from beginning to end. He did the job quickly and left zero clean up.

My experience here so far has been very good.. great customer service. Amazing scheduling, very fast at their job

Excellent work and very good to work with. Saved us money while also solving our problem!

Sewer line backed up and starting to overflow the basement sink. Roto-Rooter came out within 2 hours of my call, diagnosed the blockage, cleaned out the pipes, and were done within an hour. The tech was professional and knowledgeable. The service is pricey, but the quick and thorough response is worth it.

Tom and his team were very responsive, attentive and completed the job in a timely manner. They were meticulous with detail to ensure the installation went well and prioritize quality. Would highly recommend!!

Not recommended. The technician broke the shutoff valve while fixing our bathroom sink.

We had called about a small leak. The tech came to assess and said we needed a whole new faucet. We agreed and he installed a new one. While doing it, he broke the shutoff valve. He did not try to fix it; after charging us $450 for a new faucet, he simply just left.

When we called the company again for support on replacement valve, they said they would need to charge for the replacement. Charge us for something their own technician broke.

Great business model, old as time. Make something worse, and then charge customer to fix.

I **think** the team leans on a task rabbit type of hiring. So luck of the draw on the technician. This is a guess, as when we first called the company to complain they said we don't have record of sending anyone. We had to send a picture of the receipt from the tech as proof. Even after this, they did not take any responsibility for the poor work of the tech they sent.