Best Other Electrical Service in Austin TX

Awful company that has no integrity or want to do right by their customers. I just spent $5,000 on a new HVAC SYSTEM 2 months ago. TOTAL BAIT AND SWITCH!!! We discussed that I keep my home at 68-70 degrees and they recommended a certain unit. The unit never cooled my home sufficiently. I had to call them out 5 times and every time I got a different explanation for why it wasn’t working then they switched out my thermostat to a thermostat that they can run tests on.... still no follow up or a reasonable explanation for why my house would never cool to 70 degrees.... I can’t even get it below 75 degrees until 2:00 am when outside has cooled down. This has been going on for 2 months now and they finally told me that there is nothing they can do about it and that it acceptable for the unit not to be able to cool to 70.... they said their guidelines is that as long as the HVAC cools the home down to within 25 degrees outside then it is working properly. And then they basically told me that if I wanted to cool my home down to 70 degrees that I’d have to pay for them to install a bigger unit that would cost $2k more on top of the $5k I already paid. Then they didn’t even have the decency to come out and take their test thermostat back and put my nest thermostat back on the wall..... the test thermostat is still on my wall! These people do not care about their clients and they gave me the run around for 2 min ya before basically telling me f*** off. Now I am going to have to speak to the manufacturer of my unit to try to get help. I am contacting the better business bureau. And if nothing helps I will be contacting my lawyer. DO NOT HIRE THESE PEOPLE!!!!

Filled out request at 9pm on Friday evening and a technician was here at 11am Saturday. Excellent service. Peter was very thorough in his evaluation of the problems and explained them in an understandable way. ARS should definitely be considered for your HVAC needs.