Best Emergency Backup Power in Austin TX
Calling ARS to take care of some issues with my rental property was the biggest mistake I've made this year. I'll skip the long involved story, here are the basic facts:I'm out nearly $2000 in service costs, and I still haven't gotten all of my issues fixed. Very little of this cost was parts.A gas stove was installed improperly, causing it to have issues lighting.I bought two dish washers that I didn't even need thanks to repeated misdiagnosis.I wasted about 8 hours waiting for a plumber to make trips back and forth for parts.A valve was left in the on position by the plumber, which led to water spraying behind a fridge and seeping into the floor, possibly causing water damage.I was told by the person scheduling my service that it would be no problem to do some things that I asked for, and the technician immediately said they didn't do that upon arrival.Finally, when I called to try and get this sorted out, I was promised a call by a supervisor first thing in the morning and was told that an electrician was scheduled to come out today. This morning I got no call from a supervisor, and the only person who was scheduled to come out was the technician that misdiagnosed the washing machine twice.When I finally called in to speak to a supervisor, I was told that they wouldn't be able to send someone out to fix my issue, and offered me $50 off my next ARS service. Upon refusing this coupon, the supervisor seemed offended and said she'd call me back about other options, like the partial refund I was asking for.She never did.I like how prompt ARS is at getting a technician out, but I don't think I can ever use them again with how badly this has turned out.
www.ars.com
8619 Wall St Suite 600, Austin, TX 78754
Robert was incredibly friendly and very helpful. Super happy I found this company.
www.efficienttexas.com
10315 Metropolitan Dr Suite A, Austin, TX 78758
Great service! Daniel got a truck to us right away and they fixed our problem. Highly recommend
zoomdrain.com
Austin, TX