Best Frost Proof Hose Bib in Aurora CO

Called James (apparently the company owner) to come over and give us an estimate when we found water leaking from a sewer line in our finished basement. He said we probably needed whole sewer line replaced from our downstairs bathroom to basement and it would be a 2 day job. He had to send his assistant back out a couple days later to scope the line and verify it needed replacing (and it does). Since it's apparently only a 2 man company he couldn't schedule 2 full days to spend at our house for a couple more weeks. We didn't mind waiting since he had such great online reviews. Well he was supposed to finally come out at 9am this morning to start repairs. I even had my husband call him Friday afternoon to verify he would be over Monday morning... and he said he'd be there. By 9 he hadn't shown up. He called my husband's cell but my husband missed the call. James left no message but my husband called him right back and he didn't answer. By 10 he had finally gotten in touch with him and James said he wasn't coming. Claimed his assistant quit over the weekend so now he wouldn't be able to come to our house until the 18th... 2 more weeks. Nope! Wouldn't be so upset if he had called us over the weekend to say he wasn't coming instead of waiting until the morning he was supposed to show up! I had made arrangements to take our 7 month old son to his grandma's for the day since I was told our plumbing repairs would be noisy and involve jack hammering. So I packed him all up and hauled him to his grandma's house before heading to work myself... all for nothing. We've lost 2 weeks so far and now we're just back to square one and have to find someone else to come out and replace the line. Not happy.